Returns & Exchange Policy
Hassle-free size swaps and immediate damage replacements. Last updated: September 2026.
1. 7-Day Size Exchanges
We want you to love how your jewellery looks and fits. If a bangle, kada, or bracelet feels too tight or loose when it arrives, message us within 7 days of delivery. As long as the item is unworn and in its original box, we will exchange it for your preferred size.
2. Immediate Replacement for Transit Damage
If any piece arrives bent, broken, or with a displaced stone during courier transit, send us a quick photo on WhatsApp (+91 98765 43210) within 48 hours of delivery. We will dispatch a fresh replacement right away at our own expense.
3. Pierced Earrings Hygiene Notice
To keep high hygiene standards for all our customers, pierced earrings cannot be returned for a cash refund once worn. However, if an earring arrives defective or damaged, we replace it immediately.
4. Simple WhatsApp Process
No complicated return forms or long waiting periods. Just message us on WhatsApp with your order name and photo, and our team will arrange everything.